Refund Policy
Thank you for shopping with Siaasoo. We want you to love your purchase. If you are not satisfied, please review our refund policy below.
Returns
We accept returns within 30 days of delivery.
To be eligible for a return:
-
Item must be unused and in original condition.
-
All accessories and packaging must be included.
-
Proof of purchase is required.
Non-Returnable Items
-
Used massage tools for hygiene reasons
-
Gift cards
-
Clearance items
Refunds
Once your return is received and inspected, we will:
-
Notify you of approval or rejection.
-
Process your refund to the original payment method within 5–10 business days.
Shipping fees are non-refundable.
Exchanges
We replace defective or damaged items. Email us at support@perfecthealth4you.com with photos of the issue.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or defective.
How to Start a Return
Email us at support@perfecthealth4you.com with:
-
Order number
-
Reason for return